The Business Acumen Center hosts a webinar on a monthly basis concerning topics of interest to those who work in the field. The PowerPoint presentation, audio recording, and transcript from our webinars can be found in our webinar archive.
Improve Quality: Improve Relationships
How one organization developed clinical systems to improve outcomes for individuals and relationships with payers.
United Disabilities Services (UDS) provides direct services to over 5000 clients annually with a network of programs that are designed to foster independence, self-sufficiency, and community integration. Their Home and Community Based (HCBS) service coordination department provides services to approximately 2,000 clients annually and recently achieved Case Management LTSS Accreditation through the National Committee for Quality Assurance (NCQA). The HCBS department is dedicated to advancing the abilities that empower individuals to live independently and safely at home. They are guided by a mission to provide quality services in the home and community that enhance the independence and enrich the lives of seniors and individuals with disabilities. The highest priority amongst those served through the HCBS department is to remain in their home. To facilitate this UDS developed a Quality Management Program that incorporates multiple measures to reduce preventable hospitalizations by identifying and mitigating high risk factors. This work has driven their business practice and created synergy with other professionals in their community.
Join us on Wednesday, November 28, 2018 from 12:30 – 1:30P Eastern as Debra Scheidt, Executive Director of United Disabilities Services (UDS) describes how they incorporated the use of clinical tools and language to improve outcomes for their clients and relationships with payers and providers of health services.
Click here to register.
Click here to watch our video interview with the first place Stories from the Field contest winner UDS.